Contact Us
Last updated: 2026-07-21
We’re a small team and we read every message. For account, billing, refund, or general questions, reach us through any of the channels below.
support@findmyedge.app — best for anything that needs an order ID or a paper trail (refund requests, invoices, account changes).
+91 80629 63333 — chat support only (this line does not take voice calls).
Support hours
Monday to Friday, 10:00 to 18:00 IST, excluding public holidays. We respond to email and WhatsApp promptly; every complaint is acknowledged within 48 hours (see Grievance officer below).
Grievance officer
As required under the Consumer Protection (E-Commerce) Rules 2020, we have appointed a named grievance officer for consumer complaints.
- Name: Karan Himat
- Designation: Grievance Officer
- Email: support@findmyedge.app
- Address: Kowkoor, Malkajgiri Mandal, Hyderabad – 500010, Telangana, India.
We acknowledge every complaint within 48 hours of receipt and aim to resolve it within one month, as required by Rule 4(5) of the Consumer Protection (E-Commerce) Rules 2020.
Registered business
Find My Edge is operated by Solis IQ Systems Private Limited.
- CIN: U85499TS2026PTC210842
- GSTIN: 36ABSCS6767Q1ZY
- Registered office: F No. 521, Block-C, Janapriya Arcadia, Kowkoor, Malkajgiri Mandal, Hyderabad – 500010, Telangana, India.
Refunds & cancellations
See our Refund & Cancellation Policy for plan-by-plan refund windows and how to raise a request.